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How it works

Every missed call gets a clear next step.

Answering Service Co. answers overflow and after-hours calls, collects the facts your technicians need, and turns the call into a callback request.

1

Teach it your business

Add your business name, services, hours, service area, callback expectations, and urgent-call rules.

2

Preview the receptionist

Pick a voice, hear the greeting, and try the call path before anything answers a real customer.

3

Keep your current number

Your existing business number stays in place. You forward missed, overflow, or after-hours calls to your answering number.

4

Answer and qualify

The receptionist asks one question at a time, captures contact details, checks urgency, and confirms the request.

5

Send the next step

Urgent calls get flagged. Routine calls become structured callback summaries for follow-up or scheduling.

Ready to set up the receptionist? Start onboarding